Privacy Policy

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Last Updated: 12/08/2025

At GrapeVine Communities (“GrapeVine,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the GrapeVine Communities platform (the “Platform”), which includes our websites, mobile applications, and related services.

By using the Platform, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree, you should not use the Platform.

1. Information We Collect

We collect information to deliver our services, enhance user experience, and support our mission of enabling data-driven community insights. This includes:

a. Information You Provide

Registration Data: Name, email address, phone number, business name, role, and location.

Profile Details: Business category, industry, goals, preferences, and interests.

Community Content: Posts, comments, survey responses, uploaded files, photos, or other contributions.

Payment Details: When applicable, for subscription or service fees (processed via secure third-party payment providers).

b.Information Collected Automatically

Device & Usage Data: IP address, browser type, operating system, access times, pages viewed, and clicks within the Platform.

Log Data: System logs, error reports, and analytics data to improve performance.

Cookies & Tracking Technologies: For remembering preferences and measuring usage (see Section 8).

c.Data from Third Parties

Information from partners, linked accounts, or public sources, including business listings, to enhance your profile or insights.

2. How We Use Your Information

We use your information to:

Provide and improve the Platform and its features.

Facilitate community engagement and collaboration.

Generate aggregated insights from shared data for research, decision-making, and reporting.

Personalize your experience by recommending content, events, and connections.

Verify identity and maintain the integrity of our community.

Communicate with you regarding updates, opportunities, or policy changes.

Comply with legal obligations and prevent misuse.

3. Data Ownership & Sharing

You own the data you provide.

By sharing content or data, you grant GrapeVine a non-exclusive, royalty-free license to process, aggregate, and share anonymized insights derived from your data.

We do not sell your personal information. Data is stored and shared in aggregate form unless explicit consent is given for identifiable sharing.

Where applicable, contributors are compensated for certain types of data usage under our Share & Earn model.

4. How We Share Information

We share information only as necessary:

With Service Providers: For hosting, analytics, payments, and technical support.

With Partners: When collaborating on research or projects, but only with aggregated or anonymized data.

For Legal Compliance: When required by law, court order, or governmental request.

During Business Changes: If GrapeVine undergoes a merger, acquisition, or restructuring.

5. Data Security

We use encryption, access controls, and secure servers to protect your information.

Federated learning methods ensure that raw data stays with the owner when possible, and only aggregated insights are shared.

Despite safeguards, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6. Data Retention

We keep your information only as long as necessary:

To fulfill the purposes described in this policy.

To comply with legal or regulatory obligations.

You may request deletion of your data at any time (see Section 9).

7. Your Rights

Depending on your location, you may have the right to:

Access and request a copy of your personal data.

Correct or update your information.

Request deletion of your data.

Withdraw consent for certain uses.

Object to or restrict certain processing.

Receive your data in a portable format.

Requests can be made by contacting us at the address in Section 11.

8. Cookies & Tracking

We use cookies and similar technologies to:

Keep you logged in.

Remember preferences.

Measure traffic and engagement.

You can adjust cookie settings in your browser, but disabling cookies may limit your use of certain features.

9. Children’s Privacy

The Platform is not intended for children under 18. We do not knowingly collect personal data from minors. If we discover that we have collected data from a minor, we will delete it immediately.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted with the “Last Updated” date, and continued use of the Platform after changes means you accept the updated policy.